Dr Katoa grew up as a firsthand witness to the challenges his parents needed to navigate during the time they were building their new lives in Aotearoa. He reflects on the long hours his parents sacrificed to provide for their family, as well as their experiences of navigating a foreign health system. 
“One of the key reasons I became a GP is to help patients like my own family. The barriers they faced—from language to cultural misunderstandings—made it harder for them to seek the care they needed." 
"Now, as a doctor, I’m in a position to not only help patients like my family but also to address these very challenges within our Pasifika community.” 
Currently a GP at Etu Pasifika South Auckland (EPSA), Dr Katoa is also passionate about empowering Pacific communities with mental health education and health literacy.  
“Because our clinical team shares the same cultural background as the community we serve, we have a profound insight into these barriers and are well-equipped to work with patients in crafting management plans that respect both their health needs and cultural values. 
"Many of us have faced the same struggles—whether it’s navigating cultural expectations or overcoming stigma around mental health—and it’s through these shared experiences that we’re able to offer more compassionate, empathetic care." 
Dr Katoa is proud to serve at EPSA, collectively striving to think innovatively and provide genuine care. He values the team that work alongside him and the unique approach to Pacific care that they bring to the health sector.  
“As a team, we understand that our own challenges become the bridge that allows us to connect with others’ suffering."
"I am aware that healing is about more than just treatment—it’s about truly listening and understanding. Our community thrives when we listen—not just with our ears, but with our hearts and experiences." 
"We create a space where our patients feel safe to share their stories, knowing they’ll be met with respect, understanding, and care that honours their culture. "
"By continuing to foster open conversations and culturally safe care, we can create a future where no one feels alone in their mental health journey.”  
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